wh111 Withdrawal Guide – Get Your Winnings Out Fast

By the end of this guide you will know exactly how to submit a withdrawal request on wh111, complete your first-time KYC verification, understand the limits and processing times, and fix any issues that come up along the way.

This page covers: step-by-step withdrawal, KYC documents, bKash/Nagad processing times, minimum and daily limits, common rejection reasons, and how to appeal.
wh111 account dashboard on a mobile phone showing withdrawal menu and bKash payment option

Withdrawal Limits & Processing Times at wh111

Before you request a payout, check these figures. All amounts are in Bangladeshi Taka (৳).

Parameter Amount / Time Notes
Minimum withdrawal ৳900 Per transaction; requests below this are declined automatically
Maximum daily withdrawal ৳1,70,000 Member (default) tier; VIP tiers raise this limit
Processing time 9 minutes Average after KYC is approved; first-time withdrawals may take up to 1 hour
First withdrawal Up to 1 hour Account verification required before funds are released
Wagering requirement on bonuses 10× Bonus funds must be wagered 10 times before withdrawal

Subsequent withdrawals after your KYC is approved typically arrive within 9 minutes. If your mobile banking app shows no credit after 30 minutes, contact 24/7 Live Chat with your transaction reference number.

Accepted Payment Methods for Withdrawals

wh111 pays out through the same mobile banking and bank channels you used to deposit. Use the same account number to avoid delays.

  • bKash Withdraw: ~9 min
  • Nagad Withdraw: ~9 min
  • Rocket Withdraw: ~9 min
  • Bank Transfer Withdraw: ~9 min
  • Upay Withdraw: ~9 min

Always withdraw to the same mobile number or bank account you deposited from. Sending funds to a different account triggers a manual review and delays the payout.

How to Submit a Withdrawal Request – Step by Step

The whole process takes about two minutes once your account is verified. Follow each step in order.

  1. 1

    Log in to your account

    Open the wh111 app or visit the site and sign in. Your balance appears in the top-right corner.

  2. 2

    Open the Cashier

    Tap your avatar or balance figure, then select "Cashier." Choose the "Withdraw" tab — not "Deposit."

  3. 3

    Choose your payment method

    Pick bKash, Nagad, Rocket, Upay, or Bank Transfer. The form adjusts to show the right fields for that method.

  4. 4

    Enter amount & account number

    Type the amount (minimum ৳900) and confirm your mobile number or bank account. Double-check before you proceed.

  5. 5

    Confirm and wait

    Tap "Confirm Withdrawal." You will get an SMS confirmation. Funds arrive within 9 minutes on average.

Complete KYC Before Your First wh111 Withdrawal

KYC (Know Your Customer) verification is a one-time step required before your first payout. It protects your funds and prevents unauthorised withdrawals from your account. Without it, withdrawal requests are held until the check is complete.

Detail Requirement
When it is required Before first withdrawal
Review time Up to 24 hours
First withdrawal hold Up to 1 hour
Documents required 1 government-issued photo ID
File formats accepted JPG, PNG, PDF (max 10 MB)
Selfie required Yes, with the document in hand

Submit your documents before you request your first payout — this avoids a wait at the moment you want your money. The review team operates 24/7, so uploading in the evening still moves quickly.

wh111 stores identity documents using encrypted file storage. Your National ID details are never shared with third-party marketing services and are only accessed by the compliance team during account reviews.

Which Documents Does wh111 Accept?

You need one of the following government-issued documents. Any of these is sufficient on its own — you do not need to submit all three.

National ID Card (NID) Bangladesh NID — both front and back sides required
Passport Valid Bangladeshi passport — data page and photo page required
Driving Licence Bangladesh BRTA driving licence — front and back sides required

Your name on the document must match the name registered on your wh111 account exactly. Even a small spelling difference can delay approval, so double-check before uploading.

How to Upload Your KYC Documents

The upload form is inside your account settings. These four steps take less than three minutes to complete.

  1. 1

    Go to Account Settings

    Log in, tap your profile icon, and select "Account Settings." Then choose the "Verification" or "KYC" tab.

  2. 2

    Select document type

    Choose NID, Passport, or Driving Licence from the dropdown. The form then asks for the matching fields (ID number, expiry date).

  3. 3

    Upload your photos

    Attach a clear photo of the front and back of your document. Then attach a selfie holding the document next to your face.

  4. 4

    Submit and wait for review

    Tap "Submit for Review." The compliance team will check within 24 hours. You will get an in-app notification when approved.

Photo & Document Quality Requirements

Poor-quality images are the most common reason KYC submissions get sent back. Follow these requirements and your document will pass on the first attempt.

What to do

  • Shoot in good natural or indoor light — no harsh shadows on the document
  • Keep the entire document visible in the frame, including all four corners
  • Hold the document flat and steady to avoid blur
  • For the selfie, hold the document next to your face so both are equally in focus
  • File size under 10 MB; JPG or PNG format preferred
  • All printed text on the document must be readable when zoomed in

What to avoid

  • Do not scan through glass — reflections obscure key details
  • No screenshots of a photo — always upload the original image file
  • Do not cover any part of the document with your fingers
  • Avoid uploading expired documents — the expiry date must be valid
  • No edited, cropped, or Photoshopped images — these are automatically flagged
  • Do not rotate the image — keep it the right way up

Your documents are transmitted over TLS encryption and stored in an access-controlled environment. The compliance team does not share your personal data with third parties. You can request deletion of your data by contacting 24/7 Live Chat after your account is closed.

Why Withdrawals Get Rejected — and What to Do

Most rejections are easy to fix once you know the cause. Here are the most common ones and the steps to resolve each.

  • Wagering requirement not met

    Bonus funds require 10× wagering before withdrawal. Check your bonus wallet balance and remaining turnover in the Promotions tab. Place more bets until the requirement is cleared, then retry.

  • Amount below the ৳900 minimum

    The system auto-declines requests under ৳900. Adjust your amount upward and resubmit.

  • Daily limit exceeded (৳1,70,000 for Member tier)

    The counter resets at midnight UTC+06. Wait until the next day or split the amount across two days. Upgrading your VIP tier raises the daily limit.

  • Mobile number does not match deposit account

    wh111 requires the payout to go to the same mobile wallet used for deposits. If your number changed, contact 24/7 Live Chat with proof of ownership of both numbers.

  • KYC not approved

    The first withdrawal is held until identity verification passes. Upload your documents now — approval takes up to 24 hours. After that, withdrawals process within 9 minutes.

  • Blurry or incomplete KYC document

    Resubmit with a clearer photo following the requirements in the section above. Recheck that all four corners of your ID are visible and no text is obscured.

If none of the above applies to your situation, open 24/7 Live Chat and quote your withdrawal reference number. The support team can see the exact rejection reason on their end and guide you through the fix in real time.

Raise Your Daily Withdrawal Limit Through the VIP Programme

The default Member tier has a ৳1,70,000 daily withdrawal limit. If you play regularly, moving up the VIP ladder unlocks significantly higher limits — plus cashback and birthday bonuses on top.

Tier Monthly Turnover Daily Withdrawal Limit Daily Cashback Birthday Bonus
Member Starting tier ৳1,70,000 0.8% —
Star ৳30,000 ৳2,50,000 0.9% ৳900
Elite ৳1,30,000 ৳3,60,000 1.0% ৳2,100
Master ৳5,30,000 ৳5,20,000 1.1% ৳4,700
Legend ৳23,00,000 ৳7,50,000 1.2% ৳11,000
Crown ৳95,00,000 ৳11,00,000 1.3% ৳25,000

Monthly turnover is counted across all games. VIP tier upgrades are assessed automatically at the start of each calendar month. See the full benefits on the Bonus & VIP page.

Frequently Asked Questions About wh111 Withdrawals

How long does a wh111 withdrawal take?
Most withdrawals reach your bKash, Nagad, Rocket, Upay, or bank account within 9 minutes. Your first withdrawal may take up to 1 hour while the KYC check is processed. After that, all subsequent payouts follow the standard 9-minute timeline.
What is the minimum withdrawal amount?
The minimum is ৳900 per transaction. Requests below this are declined automatically by the system. There is no maximum per transaction beyond the daily limit of ৳1,70,000 for Member-tier accounts.
Can I withdraw before completing KYC?
No. KYC verification must be approved before your first withdrawal is released. You can submit your documents at any time — even before you make your first deposit. The review takes up to 24 hours. Once approved, withdrawals process in 9 minutes.
Which documents are accepted for KYC?
wh111 accepts three types of government-issued ID: a Bangladesh National ID Card (NID), a valid Bangladeshi Passport, or a BRTA Driving Licence. You only need one. The name on the document must match your registered account name exactly.
My withdrawal was rejected — what should I do?
First check whether your wagering requirement is fully met (10× for bonuses) and that the amount is at least ৳900. Confirm your withdrawal mobile number matches the one used for deposits. If everything looks correct, open 24/7 Live Chat and quote your withdrawal reference number so the team can check the exact reason.
Can I cancel a withdrawal after submitting it?
Withdrawals that are still in "Pending" status can be cancelled from the Cashier transaction history. Once a request moves to "Processing" or "Completed," it cannot be reversed. If you submitted with the wrong amount, cancel quickly and resubmit the correct figure.
Does wh111 charge a withdrawal fee?
No withdrawal fee is charged by wh111. However, your mobile banking provider (such as bKash or Nagad) may apply their own transfer fee on receipt. Check your provider's current fee schedule for the exact charge, which is typically very small.
How do I withdraw using the wh111 app?
Open the app, tap your balance in the top bar, go to Cashier → Withdraw. The process is identical to the web version. The app is free to download and available for Android 7.0 and above. You can get it from the App page.
Is there a limit on how often I can withdraw?
There is no limit on the number of withdrawal requests per day, only on the total daily amount (৳1,70,000 for Member tier). You can make several smaller withdrawals as long as the combined total stays within your tier's daily limit.

Ready to start playing — and withdrawing?

Open a wh111 account today, claim your first deposit bonus, and have your winnings in your bKash or Nagad wallet within minutes once your KYC is done.

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